Return, Refund & Shipping Policy
RETURN POLICY
We want you to be completely satisfied with your purchase.
Returns
You have 7 days from the date you receive your order to request a return.
To be eligible for a return:
The item must be unused and in the same condition that you received it.
The item must be in its original packaging.
The product seal must not be broken for hygiene reasons.
Unfortunately, we cannot accept returns on opened or used skincare products.
Refunds
Once we receive and inspect your return, we will notify you if your refund is approved.
If approved, your refund will be processed to your original payment method within 5-10 business days.
Return Shipping
Customers are responsible for the cost of return shipping unless the item is faulty or damaged.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos so we can resolve the issue quickly.
Contact Us
If you have any questions about returns, please contact us at: info@yolamiskinit.com